Playing an Xbox offers one of the best gaming experiences. Many gamers have reverted from using PlayStation to Xbox, because Xbox has the same gaming experience like play station gaming. Xbox also offers more storage options than a play station will, which means you can install more games on a single Xbox than on a play station. Xbox users can also experience some problems when they are gaming. Some of these problems will include a problem with the production of sound. Let us know “No Sound On Xbox One”
It is not a usual thing to hear someone complaining that their Xbox one is not producing sound, but there is a possibility that your gaming console might fail to produce sound when you are playing. A video game without sound might be dull, so you should find a way to fix the problem. If your Xbox one keeps playing without producing sound, do not worry because we have you covered, this article explains all the possible causes of an Xbox one not producing sound and all their possible solutions and fixes.
When you are playing on your Xbox one and realize it is not producing sound, you might be bored and even stop playing. But do not worry, you should not stop playing whenever your Xbox sound is lost, you should look for the causes of the problem and try fixing the problem. Some causes of your Xbox one not producing sound include software glitches, and hardware malfunction. Software glitches are incorrect audio settings and issues with apps and the games. While Hardware malfunctions are poor wire connections, connection wires not working, malfunctioned speakers, and HDMI connections that are wrong. To resolve this, you can start by checking the connections and ensuring they are okay, correctly installing the games and apps on the Xbox One, and even restarting your console. Let us now go through these causes and their fixes.
- 1 Causes of Xbox One losing sound and their fixes
- 1.1 Faulty devices
- 1.2 Solving The Problem:
- 1.3 Loose wire connections
- 1.4 HDMI cable disconnections
- 1.5 Problems lie in the Xbox One applications and the games
- 1.6 Connected devices issues
- 1.7 Xbox Audio settings are set incorrectly
- 1.8 Problems with the Audio-Video receiver
- 1.9 Incompatible devices
- 1.10 Factory resetting the Xbox One
Causes of Xbox One losing sound and their fixes
Xbox One sound is not always high enough for most of its games, you are to connect it to other external output devices for you to get the quality and loud enough sound that you need when playing. When other sound output devices are connected and you cannot get sound from your Xbox One, the problem could be the external sound output devices you have connected.
Solving The Problem:
To solve this problem you will be needed to confirm that all your sound devices are in good condition and able to work. You can also confirm by using a set of headphones, and connecting them to the console, if they are functioning well, then the problem could be within your speakers then you have to replace them with non-faulty ones.
Loose wire connections
Any electronic setup that has loose wire connections will tend to have malfunctioned. When your wires are loosely attached, they will not convey all the information required and that is why your sound will not be heard. This is because the console is unable to communicate with your connected external speakers. Also, very old cables may fail to convey all the information correctly, which means you will not be able to hear any sound from the speakers, or the sound will be of low quality.
HOW TO FIX: Make sure that all your wires are tightly and correctly attached to your devices, have strong wire connections, and replace old, malfunctioning cables with new ones.
HDMI cable disconnections
HDMI cables connect your console and the TV. When they are faulty or have loose connections, then you will experience some problems with the output, some of which include lost sound both on your TV and the sound output devices.
HOW TO SOLVE THIS: To solve HDMI problems, you can start by ensuring that the HDMI cables are correctly connected to your console and TV. You can also use the Xbox diagnostic tool to troubleshoot your HDMI connections and help you know if you have to change cables or not.
Follow the steps below to troubleshoot your HDMI connections using the Xbox diagnostic tool.
Press the Xbox button on the gaming pad and then select “profile and system.”
- Navigate to settings and under general settings select “TV and display options.”
- Navigate to “video fidelity and overscan” then press on display then HDMI.
Following this process will help troubleshoot your HDMI connection and even help you understand if there is a need to change the cables.
Problems lie in the Xbox One applications and the games
Gamers might experience sound issues when they are using the voice chat features to chat with other gamers when they are playing. All the apps and games can properly deliver sound but you will not be able to chat using the voice chat issue. Some apps and games have the no-audio issues while others do not.
SOLUTION: When other apps produce sound while others do not, you should try rebalancing the sound via the sound mixer by following the steps below.
Press the Xbox button on the gaming controller
- Go to settings, then navigate to all settings and click on “display and sound.”
- Press on volume then go to sound mixer and move the bar to your desired blend and see if you get the sound back on all your games and apps.
When you can only hear the voice from the voice chat but you cannot hear the game’s sound then the problem is the chat mixer, follow the steps below to solve this problem.
Open the Xbox One guide by pressing the Xbox button found on the controller.
- Go to settings, then navigate to “profile and system.”
- Under profile and system, press general, then go to “volume and audio output” then press “advanced.”
- After you have pressed advanced, find the chat mixer option, select it and then select the option that best fits your desired settings.
Connected devices issues
When your Xbox is not producing sound on the sound output devices, the problem could be these output devices. When the output devices are faulty, then it means they will not produce sound or the sound will be very low or of very low quality.
SOLUTION: The solution to this problem is very easy, you will be required to check and ensure that all your output devices have no issues and that they are in better working conditions, and that nothing can stop them from producing sound. To solve the problem, you might replace the faulty devices with new working ones, or take the faulty devices to a technician for them to be repaired and fixed before you continue using them.
Xbox Audio settings are set incorrectly
When setting up your Xbox One there are some settings that you should configure for the console to work correctly with all the devices connected to it. When you have set these settings incorrectly or you change them accidentally then you might not get sound from your devices.
SOLUTION: Ensure that all the audio settings toe configured during setup are correct by following the steps below.
Go to “profile and system.”
- Then press on settings and navigate to general then under general settings, press on “volume and audio output.”
- Under “speaker audio” find the intended audio settings and set them correctly if they were incorrect.
Problems with the Audio-Video receiver
When using an audio-video receiver as an intermediary between your TV and console you might fall into problems with the production of sound if you set up the receiver wrongly.
HOW TO SOLVE THIS: If the problem is the receiver, you will need to reboot all your devices and try setting up the setup again, slowly step by step and try to avoid any mistakes.
Many electronic devices will tend to have compatibility issues either with other devices or with the inbuilt software. When the devices you are using are incompatible with the Xbox one, you might end up experiencing issues like no sound on your speakers. Also, when the games you are playing have some incompatibility issues with your console, then you might end up again facing problems.
To solve this problem, make sure that all your games and apps are updated and they are compatible with your setup, also ensure that all your connected devices are compatible with the Xbox One console.
Factory resetting the Xbox One
When you have tried all these fixes and none of them worked for you then the last chance of restoring sound on your Xbox One will be by factory resetting it. Before you factory reset your console make sure you chose the option “reset and keep my games and apps” to help you retain your games and apps after the reset process.
Playing a game on your Xbox One console and failing to hear any sounds can be dull at the same time. It is, therefore, the dream of every gamer that their Xbox produces sound when they are playing. Your Xbox might fail to produce sound because of the following reasons, faulty devices, loose wire connections, apps and games failing to produce sound, issues with the connected output devices, and devices incompatibility. To solve these problems and restore sound on your Xbox One you will need to do the following, check and ensure that there are no loose wire connections, ensure all your devices are in good working condition, and factory reset your Xbox One.
Frequently Asked Questions
What is the meaning of the voice chat feature?
The Voice chat feature is an Xbox One feature that allows gamers to chat with other players using voice chats during a game.
What should you do if you tried all the possible ways of fixing sound on Xbox One and they both fail?
If you have tried all the other methods and you cannot restore sound on Xbox one try factory resetting the gaming console.
What should you do when a game is incompatible with Xbox One?
Incompatible games cannot play on the console, it will be better to return the game to the seller and tell them to exchange it with compatible games.