A “water spider” is a unique role within Amazon’s fulfillment centers, and refers to an employee responsible for keeping the warehouse running smoothly by moving materials and products between workstations. The term is derived from the spider’s ability to move quickly and efficiently, weaving webs to capture prey.

The water spider position was created as part of Amazon’s focus on improving efficiency and reducing waste in their fulfillment centers. The role is based on the principles of the Toyota Production System, which emphasizes continuous improvement and waste reduction. Water spiders are tasked with keeping the production line running smoothly, ensuring that materials and products are always available when needed and that waste is minimized.
Water spiders are responsible for a variety of tasks, including organizing workstations, restocking supplies, and moving products and materials between workstations. They are also responsible for maintaining inventory accuracy and ensuring that all products are properly labeled and accounted for. In addition, water spiders are responsible for identifying and addressing any issues that arise on the production line, such as equipment malfunctions or supply shortages.
One of the key benefits of the water spider role is that it allows other employees to focus on their core tasks without being distracted by secondary tasks such as restocking supplies or moving products between workstations. This helps to improve overall efficiency and reduce waste in the fulfillment center.
To be successful as a water spider, employees must have excellent communication and problem-solving skills. They must be able to work quickly and efficiently while maintaining a high level of accuracy and attention to detail. In addition, water spiders must be able to work well under pressure and be able to prioritize tasks effectively in order to ensure that the production line runs smoothly.
Overall, the water spider role is an important part of Amazon’s fulfillment center operations, helping to improve efficiency and reduce waste by keeping the production line running smoothly. While the role may not be well-known outside of Amazon, it plays a critical role in ensuring that the company is able to meet the high demands of its customers and continue to grow its business.