Best Buy has been in operation for 56 years to deliver to its customers in and outside the US good and affordable electronic devices like Laptops, mobile phones, video games, digital cameras, and refrigerators. The company has functional in-store and online stores where customers in US and Canada can order and have their electronics delivered on time. Let us know ‘Is Best Buy A Good Place To Buy A Laptop?’.
Is Best Buy A Good Place To Buy A Laptop?
If you are thinking about where to get value for your money on the purchase of a laptop, look no further. Best Buy has a good place to buy quality laptop in store for you. Best Buy houses new and refurbished laptops from renowned electronic brands at pocket-friendly rates. Apart from the discount, you can get a laptop from the store. If you have issues making the right choice, there are personnel in their store to give you advice.
Laptop Brands At Best Buy
Best Buy had in stock laptops from top brands which include: Lenovo, Apple, Hp, Samsung, Microsoft, Dell, etc. The prices of the laptops is based on the model and specifications, You can get a laptop at a discount price during their black Friday sales. Below are some of the price ranges for different models.
Lenovo laptops – 200 to 800 USD,
Hp Laptops – 700 – 2000 USD.
Asus Laptops – 1500 USD
Microsoft Surface – 900 -1500 USD
MacBook Pro – 1000 – 3500 USD
Dell Inspiron – 800 – 1000 USD
Samsung Galaxy – 1100 – 1600 USD
Alienware – 2300 USD
Six Reasons Why You Should Buy Laptop From Best Buy?
There are several reasons why Best Buy should be at the best place of your list when you want to buy quality and affordable laptop but this article will focus on just six.
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Variety to choose from
Best buy believes in quality. They partner with other great brands, like Samsung, Dell, Lenovo, HP, Microsoft, Sony, Apple, etc. to promote quality laptops to users. Their showroom displays new and refurbished laptops from these brands with their corresponding peripherals. You can be sure to laptop of all quality at Best Buy that your budget can handle compared to other competitors. You can find laptops both on their website and onsite store. One advantage of buying from them is that you can enjoy free shipping.
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Expert support (Blue Shirt)
Expert support is one service that has set Best Buy apart from its competitors. If you don’t know which brand or quality of laptop to go for, visit any Best Buy store close to you and make your choice. The well-trained staff is versatile in knowledge concerning laptops and will guide you in your product selection. This is beyond brand selection but what will serve your need. Statistics from their website show that about 153,000 of their staff are schooled on how to guide customers in making the best choices.
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Regular Special Offers
Discount sales cannot be seen in electronic stores as Best Buy does. Discount sales from Best Buy can be attributed to their close affinity with the manufacturers. They do not have less than a discount sale monthly and some months can have up to 4 different discount sales. There is information about some of its flash sales before the time as it is always on its website between the hours of 11 am and 3 pm, these sales can give up to 70% discount in most cases.
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Good pricing
When it has to do with pricing Best Buy is always on top of its game. The idea is to ensure that customers who walk into their store do not leave without making a purchase. Most customers visit the store not necessarily to make a purchase but compare prices with other stores. Best Buy gets the best of them by giving a price slash to match with other vendors, and you’ll have no choice but purchase from them. They match prices with brands like Amazon, Walmart, Costco, and Target for laptops that are available in their store and not from a third party. Best Buy doesn’t match the price for refurbished laptops.
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Good marketing strategy
To serve more customers at a time, Best Buy has introduced three amazing service channels.
- In-store purchases for customers who prefer to buy from a physical location.
- Online purchase from their website for customers who would love to have items without being physically present.
- Order online and have it delivered to your home or Best Buy store close to you.
Having these three channels is not what makes the difference but the assurance of receiving the same laptop you ordered without any compromise is what sets Best Buy apart from its competitors.
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Favorable Return Policy
Customers most times shop from stores with good return policies and Best Buy has leveraged this as well. Their return policy differs between the standard member and Best Buy Totaltech member. Standard members have 15 days window period to request a return or exchange and 60 days for Best Buy Totaltech members. You do not have to pay for shipping back an item purchased either online or in-store, Best Buy will provide you with a prepaid UPS shipping label to aid shipping.
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Technical support
Best Buy provides its online and on-site customers with technical support across the country irrespective of where they bought the laptop from. Their Geek Squad is always available to provide assistance where necessary and also solve any technical issue you may encounter with your laptop including software installations.
Reasons Not To Buy Laptop From Best Buy
Every system with an advantage is not left without a disadvantage. Best Buy has been flawed in the following areas:
1.Presence of Unskilled Staff:
Even though statistics on their site show that their staff has undergone over 3000 online courses to deliver efficient service to its c customers. Customers have had instances where they meet with and interacted with staff members who couldn’t proffer them the needed solution to their needs. The technical staff in the Geek Squad are not helping either as they may delay job delivery or create more problems in a system during the repair process.
2.High cost
Some of its customers show that the discounted rate offered by Best Buy to its customers are not always true often. It is advisable to carry out good market research and have an understanding of your need before visiting the store as even their Blue Shirt staff can end up selling an item at a higher price than necessary to you.
3.Dealing with bloatware
While we wouldn’t know if this is an intentional act from Best Buy, some of its customers have complained of having bloatware take up space on their devices and the refusal of Best Buy to remove them from the system even when they promise to do so. Also with the configuration of most of this bloatware, it becomes impossible for you to have them removed when you attempt to do so and this may lead to malfunction in the device.
Comparison Between Best Buy And Other Laptop Retailers
Even though Best Buy has been rated to have excellent service delivery it’s necessary to take a brief comparison between it and its major competitors like Amazon, Walmart, and Costco.
Best Buy Vs Amazon
Amazon operates a fully functional online store and sometimes you can not rely on some of its vendors as well as repair services. Best Buy operates both online and offline stores and their Geek Squad has been proven to deliver excellent repair services. Best Buy vendors are more reliable since they purchase directly from the manufacturers.
Best Buy Vs Costco
Comparing pricing between Costco and Best Buy not all laptops at Costco can be obtained at a cheaper rate as has been flagged by most customers. Costco is limited in product selection compared to Best Buy which has a variety of choices to be made. The advantage of Costco over Best Buy is in the extended warranty period provided for its customers.
Best Buy Vs Walmart
Both vendors offer laptops that help you carry out your daily need with the use of laptops. Walmart is flawed in their staffing as they cannot provide professional assistance in product selection especially when your need for a laptop is beyond daily emailing and word processing.
Conclusion
Best Buy like every other retail outlet has its strength and weakness but this does not inhibit it from ensuring that customers are served when they should. They provide the best services when it has to do with laptop purchases and it is hoped that they will work on the aspects that need to be attended to.
Frequently Asked Questions
Can I have a discount from Best Buy on an already-purchased laptop?
Yes. If you are in your 15 days period for return and exchange communicate with customer service if there is a discount sale on the laptop that you bought Best Buy will refund you the difference.
How long does it take to have Best Buy deliver a laptop?
Service delivery depends on your location but customer review shows that they offer on-time delivery and offer free delivery for some purchases
