Is Newegg legit?

Newegg is an online retailer based in California. It specializes in computer systems, electronics, gaming, networking, office solutions, software, consumer electronics, health & beauty, and automotive services. Founded in 2001 by Fred Chang, the majority shareholder of Newegg is Liaison Interactive, a multinational technology company. In 2020, Newegg and Lianluo Smart Limited entered into a merger deal, and Newegg shares are publicly traded on the stock exchange. It is ranked number 6 in computer retention sites.let us know Is Newegg legit?

Is Newegg legit?

Newegg is legit and, with over 25 million customers and a rating of 3.5 stars, Newegg has been able to win the hearts of consumers with its great pricing, availability of hard-to-find computer accessories and parts, and free shipping. It secures all interactions with clients using Transport Layer Security (TLS) to send sensitive data securely, including login information and credit card information. With regards to third-party merchants which trade through their websites, Newegg has put in place a Marketplace Guarantee covering purchases made from third-party Marketplace Sellers. When purchasing refurbished items, Newegg ensures they go to the factory, get tested, and are restored to their original manufacturer’s standards.

Newegg’s business strategy

Newegg uses a perfect pick, which is a bot system to fill out all their orders and eliminate most of the human aspects of packing. Small parts that are in high demand are stored on the site, and iBots collect parts from perfect pick and deliver them to the warehouse to fit packaging by employees.

• Through its B2B online platform, Newegg permits independent retailers to offer their technological goods.
• They offer discounts when you purchase in large quantities.
• They offer over 50,000 different and unique products.
• In 2014, Newegg introduced its Premier with unique items and benefits, costing $49.99 a year. If you are in the premier, you get
•  Shipping is free and quick.
• No fees for restocking.
• Exclusive deals
• Access to a private customer service line
• Free return
• Newegg offers low commission fees, which include credit card processing fees, which are highly competitive with other major retailers in similar businesses. The fees range from 8% to 15%, depending on the product category.
• They offer support to start-up businesses with sales and shipping services, marketing strategies, and logistics support. It helps retailers develop faster and gain more customers within a short period.

Newegg security approach

Newegg added the letter “s” to their URL to read as https://newegg.com. The letter “s” stands for security, and it is visible on all the pages of their website. This was done to encrypt your online presence when on their website and destroy the risk of your data being compromised by a third party. This means that even if you are logged on to an insecure network and no matter the device being used, your data is always in a 128-bit AES lockdown.

• You will see a green lock icon when you browse using Chrome, indicating the domain is secure.
• They have also made cross-device shopping more convenient by syncing your shopping cart, making it easy for you to view all items when you were logged in to your previous session.
• Newegg uses two-factor authentication. They ask you for a special security code after you have entered your password. This adds an extra degree of security to your Newegg account.
• In its disclosure policy, Newegg encourages all users to report any form of vulnerability in a form provided on their site in order to ensure their security while shopping online.You can choose to disclose your identity or not, but the information collected therein will be used to correct any such vulnerability or error.

How to secure your details on the Newegg website when shopping online?

• Always look out for the green lock sign and secure lock when you log in to their website.
• Enable two-factor authentication for added security.
• Use one credit card for all purchases and monitor your statements.
• It is always advisable to always perform comprehensive scans and keep your antivirus software up-to-date.

Newegg and third-party sellers

Since 2014, Newegg does not solely sell its products as it has allowed third parties to sell their products as well. It connects buyers to sellers through its marketplace.

Third-party sellers on Newegg are required to package and ship their products within 72 hours. If, as a third party, you cannot meet the deadline, Newegg will ship the product on your behalf as they promise their customers a 24-hour delivery time.

Concerns about Newegg’s third-party merchants

There have been numerous complaints from customers who patronize Newegg, and these range from:

• Third parties are not upholding the same standard of operation as Newegg.
• Differentiation in pricing in different shops on the same item
• Even if the issue has not been resolved, the query is closed.
• Shipping broken or damaged items to customers
• Returns are a hassle to get through.

If a product is sold directly by Newegg, in the shopping cart, it will indicate:

• Sold by Newegg
• Shipped by Newegg

 Newegg’s shipping and return policy

Major appliances from Newegg ship in 3 to 5 business days and are delivered in 7 to 10 business days. Delivery to rural areas could take up to 13 business days.

If you purchase items directly from Newegg, you are given 30 days within which you can return the item. If the item is purchased from a third-party retailer, each retailer sets its own return policy.Is Newegg legit? Newegg pays for the return shipping of the item. You must check the item you purchased before returning it because some items are limited by the manufacturer’s warranty. Most manufacturers’ warranties exceed 30 days.

If you request a refund, Newegg will refund you using the same payment method that you used on your order. It will take 3-5 business days to process your order after it has been canceled. This will depend on your payment method used and the bank.

How to request a refund from Newegg? 

• Sign in to your Newegg account and check your order history.
• Select Refund
• Select your item and track it.
• Select a reason for returning the item.

Security measure is in place by Newegg for potential merchants 

As a security check, Newegg urges all potential merchants who would like to trade through their website to provide the following information:

• A valid email address is
• an account password.
•  contact information
• Company information, including a Tax ID number for non-governmental agencies.

Newegg competitors

• Amazon
• Best buy
• Asus
• Pcpicker
• Samsung
• Tiger Direct
• Ingram Micro

Newegg’s competitive advantage is in its offering of the best products at low prices and its ability to support customers after they have purchased an item, making it a priority to ensure customers are helped quickly and completely.

Newegg Advantages

• Newegg has a wide variety of available products, and you can easily find rare components on their site.
• They offer one of the best deals for computers and electronics online and provide a functional tool on their website where you can compare prices.
• With Newegg Shuffle, they have been able to break the circle of consumers not being able to purchase a new product that was launched because of limited quantity. They have created a system where their subscribers can have an equal opportunity by entering them into a poll. They have successfully achieved this with Nvidia’s RTX 3080 graphics cards, AMD’s Ryzen 5000 CPUs, and the PlayStation 5.
• At $99, Newegg can build your PC to include all the components you want in your computer.
• They allow you to pay with Dodge Coin by completing your payment through BitPay.
• They have customer service options, and you can contact their customer service by email, chat, or phone.
• There is no tax at the point of sale.
• There is no annual fee on their store credit card.

 Disadvantages of Newegg

• Newegg is a retailer and not a manufacturer, and the product quality differs.
• Slow shipping
• A low-quality app that is full of bugs
• Return and refund issues from third-party sellers

Summary

Is Newegg legit? Newegg is an online retailer that not only sells computers and electronics but also office supplies, health and beauty products, and automotive services. Newegg is legit and has over 25 million customers. It uses Transport Layer Security to secure all its transactions. They also provide a guarantee on purchases from third-party sellers who trade through their website. Newegg has been able to secure its website while you browse irrespective of the device you are using and also enables two-factor authentication as an added layer of security. While providing support to their third-party merchants through sales, marketing, and logistics, Newegg offers low fees which range from 8% to 15%. Amazon, BestBuy, Asus, PC Picker, Samsung, Tiger Direct, and Ingram Micro are among Newegg’s competitors.

FAQ

Are the items on Newegg new?

Most items sold on Newegg are used items that the owner no longer needs.

Does Newegg verify their third-party merchants?

Yes, Newegg verifies your seller account information against the information you registered with service providers to ensure the identity is the same.

Does Newegg refund stolen property?

If you report an item stolen and you did not receive it, Newegg will refund you.