Were you watching a program on your virgin television, and the screen went blurry or distorted out of nowhere? This can be a very upsetting situation, especially when you are watching an important program. However, you do not need to get worked up because this is a common issue which could be fixed within minutes, depending on what caused it. So, before we go into how you could fix this issue, let’s consider the reasons that could lead to this upsetting situation. Let us know ‘Why Is My Virgin Tv Picture Pixelated?’.
Several reasons could lead to your virgin tv showing pictures pixelated of low quality, as we will consider shortly but the most common reason is a loose connection between your television and the connecting cables that brings images to your screen. This will be further explained below, and other causes highlighted.
Causes of Pixelated Pictures on Virgin TV
- Loose Connection: As stated above, this is the most common reason for distorted or poor-quality images on your virgin tv. This simply means that some cables from the media TV box or the television or the connection to a socket are not connected tightly or may have fallen off.
- Damaged Devices: If it is not an issue with the connection, chances are one or two devices have been damaged. So, the next thing to do is to look into your equipment to check that they are in good shape. From the television to the virgin box, to the cables, something may have been damaged to cause the distortion.
- Wrong Tuning: This is another reason you should consider on your end before you consider factors, not in your control. Your tv might be tuned wrongly, probably because the location of the channel has changed or you mistakenly pressed something on the remote that changed it.
- Local interference: This could either be a transmitter issue due to a weather condition or an electrical work being carried out that is interfering with the connection within your locality.
- Internet connection: If you are watching a program on your virgin tv using the internet, and you start seeing pixelated images, then it could be a broadband issue. The network is probably slow or your subscription has been exhausted or has expired. It could also be that the broadband company is experiencing an issue.
How Can I Resolve Pixelated Pictures on My Virgin TV?
How to go about resolving your virgin tv pixelated image issue would be treated based on the specific aforementioned causes. So if the distorted picture is caused by one or any of the issues above, here is what you could do:
- Tighten the Connection: This is by far the easiest solution. To get your tv showing pictures normally again:
- Turn off the media box from the socket.
- Turn off the television
- Completely remove and fix in cables back, and ensure they are all tight.
- Turn the media box and tv back on and allow it to reboot. It should work fine after this.
- Fix Damaged Devices: If it is an issue with any of your devices, especially if it is the tv, then try out the television with other media outlets, for example, a DVD player. Also, check if the cables are still in shape or have been cut or torn. You will have to identify what the cause is before eventually deciding on it as a technician-related solution.
- Retune the TV: To do this:
- On the remote, go to “home”.
- Then help and settings
- Then choose help
- Go to “TiVo box and Remote”
- Then to TV care
- You’ll see “TiVo missing Channels”
- Then restore
- Call or Wait: In this case, because it is not an issue from your end, you may have to wait until the image is restored or you could call the customer care line to find out if there is an issue within your locality that may be interfering with your tv.
- Resolve the Internet Connection: If your internet is slow, change to a faster and better option. If it is an issue of exhausting the internet, then recharge. If you try these and there are no changes, then call our internet service provider (ISP), to clarify what the issue might be and how they are working on getting it resolved.
Conclusion
Many times, when you see pixelated pictures or images on your virgin tv, the best guess is that it is an issue with the connected cable. So if you are experiencing an issue like this, try out the solution that has been highlighted above to tighten the cables and get your tv to work properly again. If that does not work, then you could go right ahead and try out the other options.
Frequently Asked Questions
- Does seeing pixelated pictures on my virgin tv mean my tv has spoiled?
Yes, it could be an issue with the tv but before you conclude, check out the other devices like the media box or cables to ensure the cause is not from either of them.
- How often does virgin tv experience issues related to pixelated pictures?
This does not happen very often, you just need to ensure no one tampers with the cable or plug connections and you would not have to experience a recurring issue like this.
